Costumer Service Representative

SMILE DENTAL CENTER | Medellín, Antioquia | CO

Primary Responsibilities:

  • Provide resolution for customers.
  • Serve as single point of contact for customers and build a strong relationship supporting them.
  • Respond to and own consumer inquiries/issues.
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests.
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
  • Conduct proactive research on assigned member accounts to identify service issues.

Job Types: Full-time, Permanent


Information :

  • Company : SMILE DENTAL CENTER
  • Position : Costumer Service Representative
  • Location : Medellín, Antioquia
  • Country : CO
Next Process

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Post Date : 2025-05-05 | Expired Date : 2025-06-04

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